Privacy Policy - Bioessence Gold Approval Portal

Effective Date: February 20, 2025

At Bioessence Gold ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information when using the Bioessence Gold mobile app (the "App"). This Privacy Policy outlines how we collect, use, and safeguard your data while providing the approval workflow features of our App. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Bioessence Gold Approval Portal App:

Personal Information: When you register or interact with the App, we collect information such as your name, email address, job role, and other contact details necessary for the approval workflow process.
Approval Request Data: We collect information regarding approval requests you raise, submit, or review, including request details, comments, decisions, location, attachments, and notes.
Usage Data: We gather data on how you use the App, including device information, IP addresses, the approval steps you complete, and any errors or performance metrics.
Location Data: If you use location-based features of the App, we may collect your location to filter approval requests based on your geographic area.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide the functionality of the Bioessence Gold Approval Portal, including raising, submitting, and approving requests.
To allow you to quickly filter approval requests by location.
To enable you to view item details, attachments, comments, and rejection decisions.
To communicate updates, notifications, or support related to the approval process.
To analyze usage patterns to improve the performance of the App.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following cases:

Service Providers: We may share data with trusted service providers who help operate and maintain the App’s functionality, including cloud hosting and analytics services.
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, please note that no security system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience, analyze usage patterns, and personalize the App’s functionality. You can control cookie settings through your device settings.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access, update, or delete your personal information.
Withdraw consent for processing your data.
Opt-out of receiving promotional communications or notifications related to the App.

To exercise these rights, please contact us using the details in the "Contact Us" section below.

7. Children’s Privacy

The Bioessence Gold Approval Portal is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete that information.

8. Third-Party Links

The App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted within the App or on this webpage with a revised "Effective Date." We recommend checking this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us

By using the Bioessence Gold Approval Portal App, you acknowledge that you have read, understood, and agree to this Privacy Policy.